SAP S/4 HANA Support Issue related to IDocs by Ganesh Padala


Issue: There is an Inbound IDoc from external system to SAP to create Inbound Delivery and post Invoice Receipt, but system posted only Invoice Receipt but didn’t create Inbound delivery although the IDoc status is 53-Green.

Root Cause: As per the analysis, you found that there a Constant ID Table entry is missing. This made the failure of Inbound Delivery creation.

You can watch the video about CC ID or Constant ID table – https://www.youtube.com/watch?v=Saik-JmQqqk&t=35s

Solution: You need to follow the below three steps to fix the issue without asking the third-party system or Vendor system or middleware to send the IDoc again.

  1. You get the list of IDocs related to the problem Purchase Orders. You can get from ME23N-Message-Process log or else you can get from WE09 Transaction. You can learn those steps with the video – https://www.youtube.com/watch?v=2RyyfSGoNU4
  2. You change the IDoc status from 53 to 51. You can learn this step in the video – https://www.youtube.com/watch?v=J64VD89Ghe0
  3. Now you reprocess the IDocs with BD87 to complete the task. You can learn the same with https://www.youtube.com/watch?v=19xdLlUkGdo

Your knowledge can make the above steps in few minutes or else you need to spend hours to fix the same.

Best Regards,

Ganesh Padala

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